Do you have questions or concerns? Pup Culture is dedicated to giving pet owners all the information about our dog walking and cat sitting services in Plymouth, Minnesota and the surrounding communities. Here is a list of the frequently asked questions we receive from pet owners.
Are Pup Culture Sitters in the Minneapolis, MN Area Bonded and Insured?
Yes. All sitters are bonded and insured through Pet Sitters’ Associates and are screened, background checked and professionally trained.
How Do I Schedule, Change or Cancel Dog Walking or Cat Sitting Services?
You can schedule, change or cancel services in our convenient app!
What Happens if a Pet is Sick or Injured?
The handling of medical emergencies and veterinarian contact are discussed during the initial consultation. Sitters are First Aid and CPR certified and will contact you immediately if urgent medical needs arise.
Can Pup Culture Sitters Administer Medication?
Pup Culture sitters can administer oral medication and are trained to do so.
Do Pup Culture Sitters Provide Pet Clean-Up Supplies?
You are responsible for providing all necessary supplies for cleaning up after your pet. Please provide specific details to the sitter regarding any delicate or expensive items that may need special care.
May I Tip the Pup Culture Sitter?
Tips are always welcomed and appreciated. fora job well done. You may leave cash for your sitter or leave a tip when you pay your invoice online. All tips go directly to sitters who perform the visits.
Do Pet Vaccinations Need to Be Up-To-Date?
All pets need to have updated immunizations, licenses and registration before care can begin.
Do You Accommodate Last-Minute Requests?
Pup Culture strives to accommodate last-minute requests, but these services may not be guaranteed. Pet owners should submit requests as soon as possible in order to ensure sitter availability.
When are Payments Required?
Payments for cat sitting services are required when reservations are made. Pet owners will receive an invoice for dog walking services at the end of each week. Payments can be made through an online app. Credit cards are accepted.